Shop now, pay later with Klarna.

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Frequently Asked Questions

How does Pay later work?
Choosing "Pay later" option you can split your purchase into three equal payments so you can spread the cost of your purchase over time. Your first instalment will be collected when your order is confirmed by the merchant and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. No interest or fees.

How does Pay in 30 days work?
With Pay in 30 days, you can pay for your order 30 days after shipping. If your Pay later request is accepted, Klarna will send you an email with payment instructions once your order is shipped. Just follow the link in the email to view your order or check your purchase in the Klarna app.

Why do I need to identify myself?
Due to data security reasons you would sometimes need to identify yourself.

Where can I find the Klarna Terms & Conditions?
You can find the full terms and conditions at klarna.com. You are always welcome to contact Klarna directly if you require more detailed information.

How can I contact Klarna?
You can contact Klarna via chat on klarna.com

What happens if I cancel or return my order?
As soon as the merchant has accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due.

Don’t see your question here? Visit our FAQ page to find out more about using Klarna. You can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app.