Do you need help with order?
Or were you searching for the size guide?
Here's our FAQ.
Altra lovers, we look forward in answering any of your questions.
Please reach us out through the following contact form specifying the topic you need support on.
If you are a beginner and would like to start running with Altra Running, or if you are a professional looking for the most suitable model, please select "Product advice and sizing" from the drop-down menu in the "Category" section so that your request will be forwarded directly to our Shoe Experts.
If, on the other hand, you are interested in collaborating with us or becoming an Altra Running retailer, we suggest you to select "Others" from the drop-down menu in the "Category" section: our colleagues in the relevant department will contact you as soon as possible if they are interested.
We’ll do our best to answer as quickly as possible. For Orders and Returns questions you can use our self service track and trace tool
DO YOU WANT TO GET IN TOUCH WITH US BY PHONE?
If you wish to get in touch by phone with our customer service you can reach us out:
Monday – Friday; 8.30-13.00 | 14.30-18.00
Italian number +39 041 8380070