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At Altra, we stand behind our products and are glad to assist you if you have any issues with the quality of our shoes.
Altra products are fully warranted to the original owner against manufacturing defects for two years. If a product fails due to a manufacturing defect, we will either replace the product or credit the product at our discretion or repair the product without charge. This warranty does not cover damage caused by accident, improper care, negligence, laundering, normal wear and tear or the natural breakdown of colours and materials over extended time and use. This warranty gives specific legal rights; it does not affect any other statutory rights you may have as a consumer and which may vary from country to country.
WHAT’S NOT COVERED
The following are NOT covered by the Altra guarantee:
• Fraying due to abuse
• Deterioration as a result of water abuse
• Sole wearing out or worn through
• Color fade
• Cuts, scratches, burns, etc.
• Damage caused by negligence, misuse or alteration of products
• Fit, Blisters, Comfort