We want to share with you the actions we are taking to deal with the current health emergency.
Our ecommerce remains active and our shipment regular.
Shipments could incur in delays due to the situation.
We commit update this page on any significant evolution.
During this crisis we assure you our partners in charge of shipment are taking the necessary measure to respect safety and distancing. Along with that we have decided to extend the return window to 30 days and and reinforcing our costumer service support.
Please wait for the authorisation from our Customer Service before making the return shipment.
Lastly as we are physically distant and we can’t meet at running events and local retailers our hear and hearts remain open and willing to hear from each of you members of Altra family.
Connect with us trough Instagram @altrarunning_europe or at the firstname.lastname@example.org mail account, stay updated on our initiatives (as our VIRTUAL42) and give us inspiration on what do you expect from your favourite running brand.
Please for anything related to orders on altrarunning.eu use the specific contact page.
Lastly, we encourage you to think about your local retailers, and consider them when purchasing your next pair of Altra.