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Help Center

Have you consulted our Help Center and not found the answer you were looking for?
We are at your disposal with a customer service tailor-made for you.


For any information about your online purchases do not hesitate to contact us by filling out the form below or by calling us at
+39 041 8380070
*The number will not be active on official holidays in Italy

Customer care

To help you answer any questions you may have about Altra, fill out your Name, Email Address, and question, then hit "Submit."


If you are a beginner and would like to start running with Altra Running, or if you are a professional looking for the most suitable model, please select "Product advice and sizing" from the drop-down menu in the "Category" section so that your request will be forwarded directly to our Shoe Experts.


If, on the other hand, you are interested in collaborating with us or becoming an Altra Running retailer, we suggest you to select "Others" from the drop-down menu in the "Category" section: our colleagues in the relevant department will contact you as soon as possible if they are interested.

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